Bellsouth email is a business class email that is currently being used by hundreds of thousands of users in the US. The majority of users are using this email by configuring it on email clients. However, there has been a problem that is being faced by some of those users, i.e., ‘username/password being rejected when using Bellsouth email through email clients’. Let us discuss how to solve this issue.

A number of Bellsouth email users who have configured their email accounts on Windows Live mail are facing difficulties in accessing their email accounts. They have tried a number of troubleshooting steps, but the problem seems to have stuck in the email account. The problem is that their username and password are not getting accepted, and as a result, they are not able to access their accounts.

Users have the correct settings from AT&T and they have configured their Bellsouth Email Login  account in the right way. But, they are still getting ‘authentication error’ in which they see ‘username/password is not correct’.

When they enter the same username and password to log into their Bellsouth email account, which they’ve configured on MS Outlook 2010 and Outlook Express, then they are being greeted with the same error.

It is not clear as to where the problem lies because if there were some clarity in the source of the problem, then solving it would have been a lot easier.

How to fix this ‘authentication error’ problem?

Some users have tried to solve this problem by getting their Bellsouth Email Settings password that was getting rejected by MS Outlook. Those users have a DSL account with AT&T that comprises of their Bellsouth email and other details that are important for setting up an email. There are many users who moved from AT&T DSL to some other DSL in wake of getting a better service, and those users thought that they’d be able to use Bellsouth email account in the same way as before. Although, they didn’t encounter any problem initially, then, things begin to change.

They begin to get messages in their devices that they will have to enter their Bellsouth email password. After that, they begin to receive issues with MS Outlook email, as it was not getting connected to the email server. Although, they had no problems logging into Bellsouth email account via Yahoo.

The solution to the problem was achieved when they started using a web browser to access their Bellsouth email account information. As they did that, they were directed to AT&T email account where they got a clear indication about their profile and account settings for Bellsouth email. It will present within their AT&T email account. They updated a few columns of information on AT&T account for their Bellsouth email account.

Again, they tried to use MS Outlook and were able to log into their Bellsouth email account. Email server didn’t disapprove their password. Then, it was confirmed that the problem can be easily solved by logging into AT&T and by checking if Bellsouth email is active or not. If it is, then it means everything is fine. It is important that you try this method because many were able to fix that ‘authentication error’ problem with this method.