BellSouth email account allows you to communicate with your friends and employees through message and chat. You can share your important documents and images over the email message without any trouble. However, if it stopped working all of a sudden, then this may disappoint you for a minute in spite of the fact that it can be easily resolved with troubleshooting steps. So, if you have been facing any error like TAE5, TAE13 or 18, then keep reading this post. We are going to discuss the resolution steps with you.
To troubleshoot BellSouth email account, the first thing that you need to check is the OS version of the computer. If a new update is available for your computer, then install that update and after that, move to next troubleshooting steps to remove the error codes with their respective fixes.
There are two types of codes which you will find on your BellSouth email account. First one is permanent and the second one is temporary. The major errors which have been reported by a number of users are 1, 8, 6, 3 and TAE14, 16. As mentioned earlier, first update your computer OS and clear all cache from the computer memory. Check if the problem is resolved or not.
TAE 5: Getting error on accessing the email account from different locations
If you have been facing this error code on the device screen, then it is due to the email accessing from the different location. The best way to fix this error code is; Logout from the account from all locations and sign-into the account again from a single location. If the problem still continues, then it is wiser to check the email settings thoroughly or get them configured on your device by calling at email support number.
TAE 18: Network connectivity problem
From the name itself, it is understood that we mainly get TAE 18 error code due to a network issue. If the internet is not properly connected to your device, then this code will appear on the screen. Under such conditions, you need to call your internet service provider. They will let you know the reason behind this problem and fix the problem on their own.
If the internet connection is proper and you still find TAE18 on the screen, then there is a need to check the DNS settings of your internet connection. If the settings are not configured by default, then you can get them configured from the technical experts by calling a toll-free number. The DNS settings will remain same for every email service.
TAE 13: interfacing errors
As the name implies, this error code appears when there are more than 2 add-ins installed on the browser. This error will, then not allow you to login to the account. First, you need to fix this code, then only you will be able to login to account. To fix this error code, you can also change the text from rich to plain or call us at the customer support email helpline number.
If you find that there is a problem with the settings and want to change them, then follow the steps mentioned here as under:
- Open inbox folder of your account and click on ‘Compose’ button.
- Go to ‘settings’ menu from the top right corner of the screen.
After performing these steps, if you are still facing any error on the BellSouth email login screen, then call at customer care number. The customer care executive will handle your query in a most convenient manner.