Many customers all around the world are still using BlackBerry smartphones. The fact that BlackBerry smartphones are business-friendly and highly secured devices is what makes them a perfect choice for many, especially those who are indulged in serious business.

BlackBerry smartphones were once the most revered smartphones in the world, but now, this brand is biting the dust. With BBOS becoming outdated, people who were once die-hard fans of BlackBerry devices shifted their focus to other mobile brands running on Android and iOS operating systems.

BlackBerry smartphones despite being on the verge of getting obsolete are used by many people. This brand has the best email accessing facility and full-proof security features. Using emails on BlackBerry smartphones is a charm because of the features that it provides to the users. But, as of late, people haven’t been able to use their Bellsouth email on their BlackBerry smartphones. If you too are using Bellsouth email on your BlackBerry smartphone, and are facing issues, then you need to check whether you have configured the email in the right way or not. If you have, then you need to go through the errors below and identify the one that you are currently facing.

If you are seeing ‘Email address or password is invalid, verify your email and password’ or ‘unable to find connection information. Kindly use advanced setup’, or ‘login information for your account is changed or incorrect, kindly update login information and try again’.

Some users are seeing a completely different message on their BlackBerry phones, i.e., ‘unable to authenticate email account, kindly update settings for the account and try again’.

Causes that could result in the arrival of all aforementioned errors are what we will be discussing now:

Cause 1: Information entered to log into Bellsouth email account is not right.

Solution: You need to verify login information as you log into your Bellsouth email account.

Cause 2: Inactive Bellsouth email account as the account hasn’t been used for past several months.

Solution: Reactive your Bellsouth email account to fix this.

Cause 3: Unable to pass CAPTCHA challenge while logging into Bellsouth email account.

Solution: Log into your Bellsouth email account through webmail to pass CAPTCHA challenge.

Cause 4: Expiration of Bellsouth email authentication token

Solution: Change your Bellsouth email account’s password and then, wait for some time before trying to integrate your Bellsouth email again.

Cause 5: User’s age is not appropriate to access an email account.

Solution: Update your Bellsouth email profile and then, check if the correct birthdate has been entered or not.

Cause 6: How to enable 2^nd sign-in verification on Bellsouth email account?

Solution: 1. Log into Bellsouth email account.

2. Select ‘Settings’ followed by ‘Account information’.

3. Select ‘App password’ and then, ‘create a new application password’.

4. Select ‘Generate Password’ and then, select ‘Integrate your Bellsouth email account to BlackBerry phone’.

Cause 7: How to authenticate Bellsouth email using a verification code because the email service has moved to a ‘password free’ mode.

Solution: 1. Launch ‘BlackBerry’ browser.

2. Go to ‘Bellsouth.com’.

3. Sign into your Bellsouth email account.

4. Choose a ‘code verification’ method.

5. Enter the code as you receive it.

6. Once the process gets complete, integrate your Bellsouth email on BlackBerry smartphone again using the standard process for integration.

Cause 8: Yahoo being skeptical about the email app, therefore, not allowing access to the same.

Solution: 1. Open BlackBerry web browser.

2. Go to ‘Bellsouth.com’.

3. Enter your login credentials to log in to Bellsouth email account.

4. Go to ‘Account Security’ settings.

5. Select the option named ‘Allow apps that don’t require a secure sign-in’.

6. Deselect the app of the app that you want to turn off the access of.